This Privacy Policy explains how CliMarkAI collects, uses, stores, and protects your information when you use our website and services.
Last updated: November 29, 2025
We collect personal information that you voluntarily provide to us when registering for our services, making purchases, or contacting us for support.
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns.
We collect information that you provide through various interactions with our platform.
We use the information we collect for various purposes to provide, maintain, and improve our services.
Cookies are small text files placed on your device when you visit our website. They help us provide better functionality, remember your preferences, and understand how you use our services.
Required for basic website functionality:
Help us understand website usage:
Used for advertising and retargeting:
Remember your settings and choices:
You can control cookies through your browser settings:
When you first visit our website, you can:
Impact of Disabling Cookies: While you can disable cookies, some website features may not function properly, including login sessions, form submissions, and personalized content.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | User session management | Session | Essential |
| auth_token | User authentication | 7 days | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _fbp | Facebook Pixel tracking | 90 days | Marketing |
| ghl_track | GoHighLevel automation | 30 days | Marketing |
| user_prefs | User preferences | 1 year | Preference |
We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information only in the following specific circumstances:
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Important Notice: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security practices and protect your information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
Data is retained while your account is active and you use our services.
Most data is deleted within 30 days of account closure or deletion request.
Some information may be retained longer for legal, tax, or audit purposes.
Your Rights: You can request deletion of your personal information at any time by contacting us at support@climarkai.com. We will process your request in accordance with applicable data protection laws.
You have several rights regarding your personal information. We are committed to honoring these rights and providing easy ways for you to exercise them.
How to Exercise Your Rights: To exercise any of these rights, please contact us at support@climarkai.com. We will respond to your request within 30 days.
Secure Payment Handling: Payments are processed securely by trusted third-party payment providers such as Stripe, PayPal, or similar certified payment gateways.
Security Standards: All payment processing is conducted in compliance with PCI DSS (Payment Card Industry Data Security Standards) and other industry security requirements. Your financial information is encrypted and protected at all times.
Our website and services may contain links to external websites, applications, or services that are not operated by CliMarkAI.
Third-Party Integrations: Our platform integrates with various business tools (such as CRM systems, analytics platforms, and communication tools). These integrations are governed by their respective privacy policies and our service agreements with these providers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Continued Use: By continuing to use our services after privacy policy updates, you acknowledge and agree to the revised terms. We encourage you to review this policy periodically to stay informed about our data practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we encourage you to contact us using any of the methods below.
Data Protection Officer: For specific privacy-related questions or to exercise your data protection rights, please include "Privacy Request" in your email subject line to ensure proper routing and priority handling.
This Privacy Policy demonstrates our commitment to transparency and data protection. Your trust is important to us.