Terms of Service

These Terms of Service outline the rules, responsibilities, and conditions for using CliMarkAI, our website, and all related services.

Last updated: November 29, 2025

1. Acceptance of Terms

By accessing, using, or registering for CliMarkAI services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with any part of these terms, you must not use our services. Your continued use of CliMarkAI constitutes acceptance of any updates or modifications to these terms.

Important: These terms create a legally binding agreement between you and CliMarkAI. Please read them carefully before using our services.

2. Description of Service

CliMarkAI provides comprehensive AI-powered automation and client acquisition solutions for service businesses.

Core Services

  • AI-powered automation tools and workflows
  • Client acquisition and lead generation systems
  • CRM integration and communication tools
  • Website and sales funnel creation
  • Marketing automation and campaign management
  • Analytics and performance tracking

Additional Features

  • Custom business automation solutions
  • Integration with third-party platforms
  • Training and educational resources
  • Customer support and technical assistance
  • Software updates and new feature releases
  • Community access and networking opportunities

Service Evolution: Our features and capabilities may evolve over time. We continuously improve our platform to provide better value and functionality to our users.

3. Eligibility

To use CliMarkAI services, you must meet certain eligibility requirements and agree to use our platform responsibly.

Age Requirement

  • • Must be 18 years or older
  • • Legal capacity to enter contracts
  • • Authority to bind your business

Information Accuracy

  • • Provide accurate account information
  • • Keep contact details up to date
  • • Use real business information

Legal Compliance

  • • Must not use for illegal purposes
  • • Comply with local laws and regulations
  • • Follow industry best practices

Restricted Use: CliMarkAI services are not available to individuals or businesses engaged in illegal activities, sanctioned entities, or those who have been previously banned from our platform.

4. User Responsibilities

As a CliMarkAI user, you are responsible for maintaining the security of your account and using our services appropriately.

Account Security

  • Maintain strong, unique passwords
  • Keep login credentials confidential
  • Report unauthorized access immediately
  • Enable two-factor authentication when available
  • Log out of shared devices

Appropriate Use

  • Follow all service rules and guidelines
  • Use automations responsibly and ethically
  • Respect recipient preferences and privacy
  • Comply with anti-spam regulations
  • Maintain professional communication standards

Prohibited Activities

The following activities are strictly prohibited when using CliMarkAI services:

Content & Communication

  • Sending unsolicited spam or bulk messages
  • Sharing illegal, harmful, or offensive content
  • Impersonating others or false representation
  • Violating privacy or data protection laws

Technical Misuse

  • Attempting unauthorized access or hacking
  • Reverse engineering or copying our systems
  • Distributing malicious code or viruses
  • Overloading or disrupting our infrastructure

5. Payment, Billing & Subscriptions

Billing Cycles & Auto-Renewal

Subscription Terms

  • • Monthly or annual subscription options available
  • • Auto-renewal unless cancelled before billing period
  • • Billing occurs on the same date each cycle
  • • Prorated charges for mid-cycle upgrades

Payment Processing

  • • Payments processed through Stripe, PayPal, or GoHighLevel
  • • CliMarkAI does not store complete payment card details
  • • All transactions are encrypted and secure
  • • Payment failures may result in service suspension

Plan Changes & Pricing

You may upgrade or downgrade your subscription plan at any time through your account portal.

Upgrades

Take effect immediately with prorated billing for remaining period.

Downgrades

Take effect at the next billing cycle to avoid service disruption.

Price Changes

30-day advance notice for any pricing modifications.

Refunds & Cancellations

Refund policies are detailed in our separate Refund Policy document. Key points include:

  • Users may cancel their subscription at any time through their account portal
  • Cancellations take effect at the end of the current billing period
  • No refunds for partial months unless specified in our Refund Policy
  • Access to services continues until the end of the paid period

Refund Policy: For detailed refund terms and conditions, please review our complete Refund Policy available in your account dashboard or by contacting support.

6. Intellectual Property Rights

CliMarkAI and its content, features, and functionality are protected by intellectual property laws.

CliMarkAI Owned Assets

  • • Website design and user interface
  • • CliMarkAI branding, logos, and trademarks
  • • Software code and automation systems
  • • Training materials and documentation
  • • Templates, workflows, and system designs
  • • Proprietary algorithms and AI technology

Usage Restrictions

  • • No copying, reproducing, or redistributing
  • • No reverse engineering or decompilation
  • • No reselling or licensing to third parties
  • • No creating derivative works
  • • No removing copyright or proprietary notices
  • • No unauthorized commercial use

Your Content Rights

You retain ownership of all content you create, upload, or generate using CliMarkAI services. However, you grant us a limited license to process and store this content to provide our services.

7. Client Data & Privacy

Data protection and privacy are fundamental to our service. All personal and business data is handled in accordance with our comprehensive Privacy Policy.

Data Processing

  • All data processed according to our Privacy Policy
  • Industry-standard encryption and security measures
  • Regular security audits and compliance reviews
  • Limited access on a need-to-know basis
  • Secure data transmission and storage protocols

Third-Party Integration

  • GoHighLevel tracking and automation technology
  • Analytics tools for performance monitoring
  • Payment processors for secure transactions
  • Communication APIs for messaging services
  • Cloud hosting providers for data storage

Security Notice: While we implement comprehensive security measures, no system is 100% secure. We cannot guarantee absolute protection against all security threats, but we maintain industry-leading standards to protect your data.

8. Restrictions & Prohibited Uses

To maintain service quality and legal compliance, the following activities are strictly prohibited:

Communication Violations

  • • Sending unsolicited spam or bulk messages
  • • Using purchased or scraped email/contact lists
  • • Violating CAN-SPAM or GDPR regulations
  • • Generating fake or misleading leads
  • • Impersonating other businesses or individuals

System Abuse

  • • Attempting unauthorized access or hacking
  • • Distributing malicious code or viruses
  • • Reverse engineering our automation systems
  • • Overloading servers or disrupting services
  • • Creating multiple accounts to bypass limits

Content Violations

  • • Sharing illegal, harmful, or offensive content
  • • Promoting fraudulent schemes or scams
  • • Violating copyright or intellectual property
  • • Posting discriminatory or hateful material
  • • Sharing inappropriate or adult content

Commercial Misuse

  • • Reselling or sublicensing our services
  • • Using services for competitor analysis
  • • Creating competing automation platforms
  • • Violating industry regulations or compliance
  • • Misrepresenting service capabilities

9. Service Availability

While we strive to provide reliable, uninterrupted service, various factors may affect availability.

Planned Maintenance

  • • Scheduled system updates
  • • Feature deployments
  • • Security patches
  • • Infrastructure improvements

Potential Disruptions

  • • Third-party service outages
  • • Internet connectivity issues
  • • Natural disasters or emergencies
  • • Cyber security incidents

Our Commitments

  • • 99.9% uptime target
  • • Advance notice for maintenance
  • • Rapid incident response
  • • Regular status updates

No Absolute Guarantee: While we maintain high availability standards, we cannot guarantee uninterrupted service. Users should implement appropriate backup strategies for mission-critical operations.

10. Termination of Use

CliMarkAI's Right to Terminate

We reserve the right to suspend or terminate accounts under the following circumstances:

Immediate Termination

  • Violation of terms of service
  • Fraudulent or illegal activity
  • Security threats or abuse
  • Spam or prohibited content
  • Unauthorized system access attempts

Account Suspension

  • Payment failures or disputes
  • Minor policy violations (with warning)
  • Technical compliance issues
  • Pending investigation of concerns
  • Request for additional verification

User-Initiated Cancellation

Users may cancel their subscription at any time through their account portal or by contacting support.

Cancellation Process

Access your account dashboard and follow the cancellation workflow.

Service Access

Continued access until the end of current billing period.

Data Retention

Data deleted 30 days after cancellation unless legally required.

11. Limitation of Liability

Important Legal Notice

CliMarkAI services are provided "as-is" without warranties of any kind. By using our services, you acknowledge and accept the limitations outlined below.

Service Disclaimers

  • No guarantee of specific business results or outcomes
  • No warranty of uninterrupted or error-free service
  • No responsibility for third-party service failures
  • No guarantee of data accuracy or completeness
  • No warranty against security breaches or data loss

User Responsibility

  • Users assume full responsibility for automation use
  • Proper compliance with applicable laws and regulations
  • Appropriate backup and data protection measures
  • Verification of all automated communications
  • Regular monitoring of automation performance

Liability Limitations

CliMarkAI is not liable for business losses, missed opportunities, data loss, revenue loss, or consequential damages arising from service use. Our total liability is limited to the amount paid for services in the 12 months preceding any claim.

12. Third-Party Services

CliMarkAI integrates with various third-party services to provide comprehensive functionality. Each service operates under its own terms and conditions.

CRM & Automation

  • • GoHighLevel
  • • HubSpot
  • • Salesforce
  • • Pipedrive

Payment Processing

  • • Stripe
  • • PayPal
  • • Square
  • • Authorize.Net

Analytics & Tracking

  • • Google Analytics
  • • Facebook Pixel
  • • LinkedIn Insights
  • • Mixpanel

Communication

  • • Twilio
  • • SendGrid
  • • Mailgun
  • • Zoom

Third-Party Terms: Use of integrated services is subject to their respective terms of service and privacy policies. CliMarkAI is not responsible for third-party service changes, outages, or policy modifications.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices.

Update Process

  • Revised terms posted on this page with updated date
  • Email notification for significant changes
  • In-app notifications for important updates
  • 30-day advance notice for material changes
  • Opportunity to review changes before they take effect

Your Options

  • Review all changes thoroughly
  • Contact support with questions or concerns
  • Cancel service if you disagree with changes
  • Request clarification on specific terms
  • Provide feedback on proposed modifications

Continued Use Agreement: By continuing to use CliMarkAI services after terms updates, you acknowledge acceptance of the revised terms. We encourage regular review of this page to stay informed of any changes.

14. Contact Information

If you have any questions, concerns, or need clarification about these Terms of Service, please don't hesitate to contact our support team.

Contact Methods

WhatsApp:Your support number

Response Times

General Questions: 24-48 hours
Terms Clarification: Within 3 business days
Legal Inquiries: Within 5 business days
Urgent Account Issues: Same business day

Legal Compliance: For legal notices, contract disputes, or formal complaints, please include "Legal Notice" in your email subject line to ensure proper routing and priority handling by our legal team.

These Terms of Service constitute a legally binding agreement. Please read and understand all terms before using our services.